Online Scam & Banking Fraud Recovery

If you've been targeted by a computer scam — a fake Microsoft call, a banking fraud, or a remote access scam — PC Doctor Ltd can visit your home to secure your computer, remove any tools left behind, and guide you through the next steps.

✔ Remote access tools found & removed
✔ All accounts secured & passwords changed
✔ Banking & financial accounts reviewed
✔ Future scam prevention advice

Freephone: 0800 009 6100

How We Help

Everything done at your home — no shop, no waiting, no jargon.

Scam Assessment

We identify exactly what happened and what access the scammers may have had — giving you a clear, honest picture of the situation.

Remove Remote Access Tools

Scammers often install remote access software on victims' computers. We find and completely remove all such tools and any malware left behind.

Secure Your Accounts

We help you change passwords on email, banking and other important accounts, and set up two-factor authentication where possible.

Report & Next Steps

We advise you on reporting the scam to Action Fraud, your bank, and other relevant organisations — and what to monitor going forward.

Areas We Cover

Looking for scam recovery near you? PC Doctor Ltd cover East and West Sussex and Kent — call to confirm we reach your area.

Scam Recovery Worthing Scam Recovery Bexhill Scam Recovery Brighton Scam Recovery Eastbourne Scam Recovery Canterbury Scam Recovery Thanet Scam Recovery Folkestone

Common Questions

I've just been scammed — what should I do right now?

If you've just given someone remote access to your computer, disconnect it from the internet (unplug the router or turn off Wi-Fi) and call us on 0800 009 6100. Also call your bank immediately if any financial information was shared.

What is a remote access scam?

This is when scammers call pretending to be from Microsoft, BT, your bank, or another trusted company. They persuade you to install software that gives them control of your computer. They can then steal passwords, access online banking, and install malware.

Can you recover money lost to scammers?

We cannot recover lost money directly — but we can make your computer safe again and advise you on reporting to your bank and Action Fraud, which can sometimes lead to recovery through your bank's fraud protection.

How quickly can you come out after a scam?

We treat scam recovery as urgent and aim to visit as quickly as possible — often the same or next day. Call us free on 0800 009 6100.