Common PC Problems We Fix at Your Home
Whatever the problem — PC Doctor Ltd visit your home across Kent and Sussex to fix it. No jargon, no shop visit, no waiting.
Freephone: 0800 009 6100My Computer Is Running Slowly
A slow computer is one of the most common problems we fix. It's frustrating — but almost always fixable.
- ✔ Viruses or malware running in the background
- ✔ Too many programmes starting up automatically
- ✔ A full or failing hard drive
- ✔ Insufficient memory (RAM)
- ✔ Overheating causing the processor to throttle
My Computer Won't Turn On
A computer that won't start can feel alarming — but your data is usually safe. Don't try to force it.
- ✔ Power supply fault
- ✔ Corrupted Windows files preventing boot
- ✔ Failed or damaged hard drive
- ✔ Loose internal connections
- ✔ Hardware failure
My Computer Keeps Crashing or Freezing
If your PC randomly freezes, restarts, or shows a blue screen of death (BSOD), it needs attention before it gets worse.
- ✔ Overheating — dust clogging fans and heatsinks
- ✔ Failing hard drive
- ✔ Outdated or corrupt drivers
- ✔ Malware infection
- ✔ Faulty RAM
I Think My Computer Has a Virus
Viruses, malware and spyware are very common — and they're not always obvious. We remove them safely at your home.
- ✔ Unexpected pop-up adverts appearing
- ✔ Computer running much slower than usual
- ✔ Browser homepage or search engine has changed
- ✔ Programmes crashing or behaving strangely
- ✔ Unusual outgoing internet activity
My Computer Won't Connect to Wi-Fi or the Internet
Losing your internet connection is incredibly disruptive. Most Wi-Fi problems are straightforward to fix.
- ✔ Router or broadband fault
- ✔ Incorrect network settings on the computer
- ✔ Outdated or missing network drivers
- ✔ Wi-Fi adapter hardware fault
- ✔ IP address conflict
I've Been Scammed Online
Online scams — especially fake Microsoft calls and remote access scams — are increasingly common. Act quickly.
- ✔ Remote access software installed by scammers
- ✔ Passwords or banking details potentially compromised
- ✔ Malware left behind by the scammer
- ✔ Email or social media accounts accessed
I've Lost Files or Photos
Accidentally deleted files or a computer that won't start doesn't mean your data is gone — we can often recover it.
- ✔ Accidentally deleted files or folders
- ✔ Hard drive failure or corruption
- ✔ Windows reinstall that wiped files
- ✔ Storage device (USB, SD card) fault
- ✔ Ransomware encryption
My Laptop Screen Is Cracked or Broken
A broken laptop screen doesn't mean a broken laptop. We carry common replacement screens and can often fix it on the first visit.
- ✔ Physical impact or drop
- ✔ Pressure damage from closing the lid on an object
- ✔ Backlight failure — screen looks dim or black
- ✔ Display cable fault
My Computer Is Making Strange Noises
Clicking, grinding or unusually loud fan noise are warning signs that should be investigated promptly to avoid data loss.
- ✔ Hard drive clicking or grinding — often a sign of imminent failure
- ✔ Fan running loud — overheating or failing fan bearing
- ✔ Optical drive noise
- ✔ Loose internal components
My Printer Won't Work
Printer problems are remarkably common — and almost always fixable without replacing the printer.
- ✔ Outdated or corrupt printer drivers
- ✔ Wi-Fi or USB connection issue
- ✔ Printer spooler software fault
- ✔ Wrong default printer set
- ✔ Windows update breaking printer compatibility
Can\'t See Your Problem?
If your computer issue isn\'t listed above, don\'t worry — call us for a free no-obligation chat. We\'ve been solving computer problems since 1997 and will give you an honest answer.
Freephone: 0800 009 6100